Individuals

Description

The service implies the simplification and automation of the processes of calculation and payment of taxes and fees administered by the STS through the electronic Government Service "MPay". Thanks to this service, taxpayers have a convenient way to generate / create bills and pay taxes and fees online through the government platform MPay.

Legislation

• Tax Code of the Republic of Moldova

Service information
Provider address and contact details

STS Call Center 080001525

Taxpayer service offices

Service delivery program

The service is available 24/24 hours, 7 days a week, 365 days a year

Cost and duration of service

Free of charge

Documents required for the provision of the service

No documents are required from the beneficiary when requesting the service

Description
Calculatorul taxei pentru folosirea drumurilor de către autovehiculele înmatriculate în Republica Moldova
Notă
Determinarea taxei în cazul autovehiculelor mixte se realizează conform modului expus în Baza Generalizată a Practicii Fiscale la întrebarea răspuns 8.2.5.9, iar în cazul autovehiculelor mixte, reutilate - conform modului expus în întrebarea răspuns 8.2.5.10.
Legislation

N/A

Service information
Provider address and contact details

STS Call Center 080001525

Service delivery program

The service is available 24 hours a day, 7 days a week, 365 days a year

Cost and duration of service

Free of charge

Documents required for the provision of the service

No documents are required from the beneficiary when requesting the service

Provider address and contact details

STS Call Center 080001525

Service delivery program

The service is available 24/24 hours, 7 days a week, 365 days a year

Cost and duration of service

Free of charge

Documents required for the provision of the service

Have an electronic or mobile signature and go through the authentication process on the portal www.servicii.fisc.md through the Mpass service.

Provider address and contact details

STS Call Center 080001525;

Taxpayer service offices

Service delivery program

Monday - Friday, 8: 00-17: 00. Break 12: 00-13: 00.

Cost and duration of service

Free of charge

Documents required for the provision of the service

Identity card for the physical submission of the personal income tax return 

Description

Completing reports with the generation of barcodes

Legislation

N/A

Provider address and contact details

STS Call Center 080001525

Taxpayer service offices

Service delivery program

Physical interaction with the beneficiary (client): Monday - Friday, 8:00-17:00

Break 12:00-13:00

E-service: The service is available 24/24 hours, 7 days a week, 365 days a year

Cost and duration of service

Free of charge

Documents required for the provision of the service

No documents are required from the beneficiary when requesting the service

Provider address and contact details

Taxpayer service offices

Service delivery program

Monday - Friday, 8:00-17:00

Break 12:00-13:00

Cost and duration of service

Free of charge

for 3 working days

Documents required for the provision of the service

1) For legal entities and enterprises with the status of an individual, carrying out entrepreneurial activity:

- Application for the issuance of the Residence Certificate (Form CCR17);

- Copy of the contract / document certifying the obtaining of income in / from the foreign state, with translation into the state language, except for contracts drawn up in Russian and English, for the tax period in which the residence certificate is requested.

2) For individuals citizens of the Republic of Moldova:

- Copy of the identity card or any other document certifying the identity and domicile of the individual;

- Copy of the contract / document certifying the obtaining of income in / from the foreign state or copy of the invitation to work, or confirmation issued by the enterprise in which the individual works, translated into the state language by authorized translators, according to Law no. 264- XVI of  December 11, 2008, except for contracts drawn up in English or Russian, for the tax period for which the residence certificate is requested;

- Copy of the extract from the register of shareholders and the extract from the minutes of the shareholders' meeting, and in the case of limited liability companies

- copy of the extract from the minutes of the founders' meeting, in case of receiving dividends.

3) For individuals foreign citizens or stateless persons who, for tax purposes, have obtained the status of a resident of the Republic of Moldova:

- Application for the issuance of the Residence Certificate (Form CCR17);

- Copy of the passport of the individual foreign citizen or of the stateless person's passport or the copy of the (provisional) residence permit or the copy of the identity card;

- The original document, issued by the Border Police, about the entries and exits in / from the Republic of Moldova for the respective fiscal year;

- Copy of the contract / document certifying the obtaining of income in / from the foreign state or copy of the invitation to work, or the confirmation issued by the enterprise in which the individual works. Translated into the state language by authorized translators, according to the manner established in Law no. 264-XVI of December 11, 2008, except for contracts drawn up in English or Russian, for the tax period for which the residence certificate is requested.

Description

Finding out the situation of the taxpayer's relations with the national public budget regarding the absence or existence of arrears; - taxpayer's participation in auctions.

Service information
Provider address and contact details

Taxpayer service offices

Service delivery program

Monday - Friday, 8:00-17:00. Break 12:00-13:00.

Cost and duration of service

Free of charge; 2 working days

Documents required for the provision of the service

a) Passport / identity card;

b) Requesting, as the case may be, the power of attorney;

c) Application in a free form.

Description

Disposition of information on the incomes obtained by the citizens of the Republic of Moldova

Legislation
  • STS Order no. 344 of 13.09.2023 regarding the issuance of the confirmation of the incomes obtained in the Republic of Moldova by the citizens of the Republic of Moldova to be presented to the competent bodies
Service information

Authentication is required

Provider address and contact details

Taxpayer service offices

Service delivery program

Monday - Friday, 8:00-17:00. Break 12:00-13:00.

Cost and duration of service

Free of charge; 3 working days

Documents required for the provision of the service
  • Application
  • Copy of the identity card
  • Power of attorney (if applicable)
  • Income statement (if applicable)
Description

Issuance / extension of patents for carrying out the entrepreneurial activity within the law, ensuring the payment of the fee for the entrepreneur's patent

Service information

Authentication is required

Provider address and contact details

STS Call Center 080001525;

mail@sfs.md;

Taxpayer service offices.

Service delivery program

Working time - Physical interaction with the beneficiary (client): Monday - Friday, 8:00-17:00. Break 12:00-13:00.

Working time - E-service: The service is available 24/24 hours, 7 days a week, 365 days a year.

Cost and duration of service

Free of charge; 3 working days

Documents required for the provision of the service

a) the document confirming the powers of attorney of the representative of the applicant / holder of the entrepreneurial patent - in case the application is submitted through a representative authorized by law;

b) the document confirming the payment of the patent fee, in an amount corresponding to the term of validity of the patent (for a period of not less than one month and not more than 12 months);

c) the documents confirming the payment of the state social insurance contribution for the entire requested period of activity based on the entrepreneur's patent or the documents confirming the exemption from paying the contribution (Record of the contribution transferred to the state social insurance budget by the holders of the entrepreneur’s patent, approved by Order of the President of the National Social Insurance House no. 461A of 13.10.2008).

The documents confirming the exemption from paying the contribution, in the case of pensioners and disabled persons, constitute a copy of the pensioner or disabled persons’ card, and in the case of employees - the certificate confirming their insurance to the public social insurance system, issued by the employer;

d) the documents confirming the status of an insured person in the compulsory health insurance system or the documents confirming the exemption from paying the contribution (Certificates - model approved and issued by the Territorial Agencies of the NMIC);

e) the copy of the diploma or other document regarding studies and/or previous work activity, which confirms the level of qualification necessary to carry out the types of activity mentioned in positions: 2.5, 2.6, 2.12, 2.13, 2.14, 2.15, 2.16, 2.49, 2.52, 2.53 of the annex to Law no. 93/1998;

f) for activities falling under the category specified in point 2.50 of the annex to Law no. 93/1998 – the copy of the extract from the register of real estate or from the record register of households related to the rural house that will be used in the respective activity;

g) for activities falling under the category specified in point 2.52 and 2.53 of the annex to Law no. 93/1998:

  • the certificate of no criminal record and offences;
  • the statement under one's own responsibility that they have not been deprived of parental rights by a final court decision;
  • the medical certificate for admission to the child care service, issued by a family doctor, according to the form approved by the Ministry of Health (medical certificate form No. 086/e, approved by Order of the Ministry of Health No. 828 of October 31, 2011);

h) additionally for activities falling under the category specified in point 2.53 of the annex to Law no. 93/1998:

  • the copy of the extract from the register of real estate or from the record register of households related to the rural house that will be used in the respective activity;
  • the statement under one's own responsibility that they do not live together with persons who have been convicted of intentional commission of a crime or offenses against freedom, honor, and dignity of a person.

i) two 3x4 photographs of the patent applicant.

Description

The service implies obtaining access to remote electronic tax services.

Service information

Authentication is required

Provider address and contact details

STS Call Center 080001525

Service delivery program

The service is available 24/24 hours, 7 days a week, 365 days a year

Cost and duration of service

Free of charge

Documents required for the provision of the service

No documents are required from the beneficiary when requesting the service

Description

When accessing this service and after entering the tax code of the company in the open space, it is possible to verify the information about the taxpayer. As a result, the applicant obtains: name of the enterprise, abbreviation, organizational - legal form, status of the enterprise (active or inactive), VAT data, excise data.

Legislation

-

Service information
Provider address and contact details

STS Call Center 080001525

Service delivery program

The service is available 24/24 hours, 7 days a week, 365 days a year

Cost and duration of service

Free of charge

Documents required for the provision of the service

Nu sunt necesare documente pe care beneficiarul să le furnizeze la solicitarea serviciului

Description

The "Taxpayer's Current Account" service is a service aimed at improving the act of tax administration and control of tax arrears and allows online access to information on taxpayers' tax liabilities and check the current status of all arrears or overpayments to the National Public Budget. The service ensures the convenience of taxpayers and optimizes their interaction with the State Tax Service.

Service information

Authentication is required

Provider address and contact details

STS Call Center 080001525

Service delivery program

The service is available 24/24 hours, 7 days a week, 365 days a year

Cost and duration of service

Free of charge

Documents required for the provision of the service

In order to benefit from the service, it is initially necessary to follow the steps according to the service "Connection to electronic tax services".

Documents required for the provision of the service
Attaching the corresponding documents in accordance with STS Order no. 134 of 30.05.2017 regarding the approval of the application regarding the refund of the amount of income tax paid / withheld extra from the individual resident of the Republic of Moldova, who does not carry out entrepreneurial activity and according to MF Order no.40 of 06.02.2018 the list of confirmatory documents is the basis for confirming the value base, as appropriate.
Have an electronic or mobile signature and go through the authentication process on the portal www.servicii.fisc.md through the Mpass service.
Description

Verificarea bonului de casă la ECC

Legislation

-

Service information
Provider address and contact details

STS Call Center 080001525

Service delivery program

The service is available 24 hours a day, 7 days a week, 365 days a year

Cost and duration of service

Free of charge

Documents required for the provision of the service

No documents are required from the beneficiary when requesting the service

Description

Serviciul oferă informaţii cu privire la venitul şi impozitul pe venit la sursa de plată, permite verificarea acestora cu datele indicate de către cetăţean în declaraţia cu privire la impozitul pe venit, precum şi calcularea sumei impozitului pe venit spre achitare sau suma impozitului pe venit în plus achitată.

Service information
Provider address and contact details

Centrul unic de apel al SFS 080001525

mail@sfs.md

Service delivery program

Serviciul este disponibil 24/24 ore, 7 zile pe săptămână, 365 zile pe an.

Cost and duration of service

Gratuit

Documents required for the provision of the service

Pentru a utiliza serviciul este necesară parcurgerea pașilor conform serviciului „Oferirea accesului la serviciile fiscale electronice și interacțiunea cu contribuabilii în mediul online”

Description

Verifying the excise stamp (alcohol )

Legislation

-

Service information
Provider address and contact details

STS Call Center 080001525

Service delivery program

The service is available 24 hours a day, 7 days a week, 365 days a year

Cost and duration of service

Free of charge

Documents required for the provision of the service

No documents are required from the beneficiary when requesting the service

Description

Visualization of tax liabilities for real estate tax, land tax and wealth tax. Download payment notices and/or pay the corresponding taxes.

Legislation
Service information

Authentication is required

Provider address and contact details

STS Call Center 080001525

Service delivery program

The service is available 24/24 hours, 7 days a week, 365 days a year

Cost and duration of service

Free of charge

Documents required for the provision of the service

No documents are required from the beneficiary when requesting the service

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